Privacy Policy

Effective Date : 27 Aug 2025

Grafyn AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including signing up for a free trial.

By using our website or submitting your information to access our services, you agree to the collection and use of your data in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following personal data:

  • Contact Information: Name, email address, phone number
  • Company Information: Company name, role or title
  • Account Data: Login credentials (if applicable)
  • Usage Data: IP address, browser type, device type, visit duration, and interaction behavior
  • Cookies and Tracking Data: Collected via cookies, pixel tags, and similar technologies

2. How We Use Your Data

We use your personal data to:

  • Provide access to our services (e.g., free trial, dashboard access)
  • Communicate with you about updates, support, or marketing (where consented)
  • Analyze usage patterns to improve our products and user experience
  • Comply with legal obligations
  • Prevent fraud, abuse, or security threats

3. Legal Basis for Processing (EU/UK Residents)

If you are located in the European Economic Area or the UK, our legal basis for processing your data includes:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers who help us deliver our services (e.g., hosting, analytics, customer support)
  • Business partners in connection with product or promotional offerings
  • Authorities where required by law or in response to valid legal requests
  • Successors in the event of a merger, acquisition, or asset sale

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal, regulatory, or internal policy requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data
  • Correct inaccurate or outdated information
  • Request deletion of your data
  • Object to or restrict data processing
  • Withdraw your consent at any time
  • File a complaint with a supervisory authority

To exercise your rights, contact us at info@grafyn.ai.

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver personalized content and ads. These may include:

  • Essential cookies for platform functionality
  • Analytics cookies (e.g., Google Analytics) to understand usage
  • Marketing cookies (e.g., LinkedIn, Meta) to measure campaign performance

You can manage or disable cookies at any time through your browser settings. If you are located in a region where cookie consent is required by law (such as the EU or California), you will be presented with a cookie banner when you first visit our site. This banner allows you to accept, reject, or customize your cookie preferences.

We do not use cookies to collect sensitive personal information, and any data collected is processed in accordance with applicable data protection laws.

8. Data Security

We implement technical and organizational safeguards to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your data may be processed or stored outside your country of residence. Where required, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect data from children without appropriate parental or legal consent.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date. Continued use of our services implies acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Grafyn AI
San Jose, CA, USA

Magarpatta City, Pune, India
Email: info@grafyn.ai